If You have a complaint, You can email customer support on romania@[HOST] player wins, the amount won will be debited immediately to his User. I'm basically a player at 3 books now, Betano. They deposit based on offers for immediate bonuses, but when no bonus appears, customer support claims system bugs and delays up to 24 hours. The app crashes almost every session - not just to make me log in, but to go find and reopen. Withdrawals from your account · 5. Deposits into your account · 4. Account Rules · 3. Closing your. Terms & Conditions · 1. . Game Payouts · 6. Introduction-General · 2.