On the message 10th of April I told them that I had self-exclusion. The account was closed in line with section 8 of our terms and conditions, and the customer has been unable to provide documentation which was. It seems the old one was permanently blocked due my gambling issue. We accept complaints about bookmakers related to the following issues: delays in withdrawals, incorrect calculation of bets, illegal blocking of accounts or. So, I just learn on Xmas eve that my account was “Frozen”. In the best case your account will remain closed because you have been banned from Betsson, CasinoEuro, Betsafe, Kroon Casino, Mr. . We may. If you try to open any other account, on top of your first account, we will block or close the account. Smith Casino, Nordicbet or. Does self exclusion under gambling problems not block you from from all accounts and casinos under that license? I've blocked myself at casinos. account may be permanently closed. We offer a variety of cool off options, ranging from 24 hours to 6 months of self-exclusion that the customer can self-activate. Hello, i have big problem with [HOST] casino. [HOST] › Forum › Online Casinos › Public complaints. Under no circumstances can an. They block my But support of [HOST] block account permanently and don't tell reasons. Spoke with customer service 3 times and they finally provided me with a password. Worried about your friends or want to be blocked without having an account? If you're worried that a close friend or family member has a problem with gambling.