Hi Brad, I have to make a complaint about Novibet. Novibet are withholding approximately £ of my money and have deactivated my account pending investigation. Novibet will typically require you to submit valid identification documents to. In order to participate you must have a verified account at Novibet. Customer: Hello. IBAS will act as the ADR for Novibet in respect of all players and not in its capacity as a regulator. Check out this ➡️ Novibet review for details about the ⭐ Indian online games selection, betting limits, customer support and overall gaming. Complaints 0. Jumio offers industry-leading identity verification solutions to help gaming operators like Novibet verify the age of players, detect online fraud, fight. Not solved. Unresolved - Novibet claim this player's account has been unnaturally Player's Complaint. Novibet is committed to preventing underage gambling and is leveraging Jumio to meet strict online age and identity verification mandates. This bookmaker is not working with. This company reserves the right to ask for any other. 0 %. 0 %. Solved. Personally, for years I've been submitting my documents (front and back Driver License + recent Bank Statement) before making my deposit and. Upon receipt of a complaint, eCOGRA will. Additionally, Νovibet has the right to demand additional verification At Novibet Casino, players can choose whether to play for real money or. “Our goal is to provide the best. Provided that too, then asked for a phonecall to verify im the account holder. verification documents to the bookie. Provided that too, then asked for a phonecall to verify im the account holder. Each player can make their prediction via the mechanism that is available. The player indicated the issue. Passed all their KYC checks, they then closed my account and refused to pay out. Im extremely disappointed with Novibet. Resolved - The submitting complainant has informed us that they have been paid. I played a session in baccarat, no bonuses taken and withdraw. The player from Brazil claims that his account at Novibet, holding BRL, has been closed due to accusations of rules violations. You will need to provide electronic copies of a few documents for your Novibet account verification. 0. I opened my verified back in July, I sent them those things but it didn't change. Passed all their KYC checks, they then closed my account and refused to pay out. Novibet know where its players are located in order to meet geographic jurisdiction requirements. In progress. . Novibet have been non-responsive to this issue. The player won 13, GBP and provided all requested documents for verification. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. I have an account with [HOST] for almost a year. Each player can make their prediction via the mechanism that is available. When trying to withdraw funds, he was notified of a temporary account. The first checkpoint in the KYC process is the verification of your identity. To make 1st deposit, I had to verify my account and all my documents were accepted. The next day I received an email requesting documents for verification so I sent in a photo of my birth certificate, sky welcome letter, mobile. I sent them photos many times for verification, but. The player from Mexico is experiencing difficulties withdrawing her winnings due to incomplete verification. On. Phone. Novibet has bonuses and promos for both its new customers and its existing players. I signed. Novibet is still a bit away from being a global player. Not many sportsbooks offer. Reports of confiscating player funds. In order to participate you must have a verified account at Novibet. In Novibet our goal is to provide our players with an easy-to-use Identity verification service providers, as well as Anti Money. Address verification lets. Passionate about online playing? If yes verification and bet queries; Respond promptly to customer inquiries; Handle complaints, provide appropriate solutions. That's why we advise players to be patient. My account is fully verified, I have made a lot of bets, deposits and withdrawals. 0 %. The eCOGRA ADR Service can be contacted directly by email at complaints@[HOST] and is free of charge for you. That said, there is When I wanted to check on the progress of my account verification, I opened.