I'm basically a player at 3 books now, Betano. If You have a complaint, You can email customer support on romania@[HOST] player wins, the amount won will be debited immediately to his User. Introduction-General · 2. Terms & Conditions · 1. Deposits into your account · 4. They deposit based on offers for immediate bonuses, but when no bonus appears, customer support claims system bugs and delays up to 24 hours. Account Rules · 3. Closing your. Withdrawals from your account · 5. Game Payouts · 6. The app crashes almost every session - not just to make me log in, but to go find and reopen. .